Responsible Gaming
Gaming Should Be Entertainment
At mouvassurcanada.com, we believe that online gaming at Captain Cooks Casino should be enjoyed as entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Always play with money you can afford to lose, and remember that the house has a mathematical advantage in all games.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Canadian province, whichever is higher) to access and use Captain Cooks Casino. We are committed to preventing underage gambling and maintain strict age verification procedures during account registration and verification.
Playing while underage is illegal. If you are under the legal gambling age in your jurisdiction, please do not create an account or attempt to access gambling services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please check yourself honestly against these warning signs:
- Spending more time or money on gambling than intended
- Attempting to stop or reduce gambling without success
- Continuing to gamble despite negative consequences
- Chasing losses by gambling more to win back money
- Lying to family, friends, or healthcare providers about gambling activities
- Using gambling to escape problems, anxiety, or difficult emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, school, family, or personal relationships due to gambling
- Experiencing irritability, anxiety, or restlessness when unable to gamble
- Hiding gambling activity or keeping gambling private from others
If you recognize any of these warning signs in yourself or someone you know, professional help is available.
Self-Help Tools & Responsible Gaming Features
Captain Cooks Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or session end times to manage your playing duration
- Reality Checks: Receive periodic notifications during play to remind you of time and money spent
- Account Pause: Temporarily disable your account for a set period without losing your funds
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period if you feel your gambling is becoming problematic
To access these tools or for more information about responsible gaming features, contact Captain Cooks Casino customer support.
Support Organizations in Canada
If you are struggling with problem gambling, confidential help and support are available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides information and resources for problem gambling in Canada - Problem Gambling Services in Your Province:
- Ontario: ConnexOntario - 1-866-531-2600
- British Columbia: Gambling Help Services - 1-888-795-6111
- Alberta: Centre for Addiction and Mental Health - 1-800-463-2338
- Quebec: Jeu: aide et référence - 1-800-461-0140
- Other provinces: Contact your provincial health authority for local gambling support services
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National helpline: 1-800-522-4700 - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you or someone you care about is experiencing difficulties related to gambling, please reach out for help. There is no shame in seeking support. Problem gambling is treatable, and resources are available to assist you.
Do not wait. Contact one of the organizations listed above, speak with a healthcare provider, or call a gambling helpline in your province. Your wellbeing is important.
This information is provided for educational purposes. mouvassurcanada.com and Captain Cooks Casino are committed to responsible gambling practices and the protection of our players. By using our services, you acknowledge that you have read and understood this Responsible Gaming information.